Customer satisfaction is guaranteed by Design Technology Solutions. Your entire design order amount will be refunded if there is a duplicate charge as a result of a processing error, failure to meet any of your special designing requirements, or failure to complete your design order in accordance with the delivery policy.
If you are unhappy with any of Design Technology Solutions’ services, you may request a refund within five days of the completion of your initial design. If a refund request is not received within five days of the delivery of the initial designs, both parties will assume that you are satisfied with your initial designs. Refunds will be available for any Special / Combo packages, just as they are for single packages.
Your refund will be processed in accordance with the following chart:
All refund requests will be processed as follows:
To ensure that your refund request is approved, please ensure that you meet the following requirements:
Contact us to request a refund and to explain your situation.
We will use our revision policy to try to resolve your issue as soon as possible, or we will email you a refund request approval from our refund department.
Following the refund, Design Technology Solutions would obtain your design rights, and you would be unable to display any version of the company's design. Also, let us be clear:
If you have any questions or concerns about our refund policy, please contact us by clicking here.